Questions!

Here are a few of the frequently asked questions. To provide you with the best customer experience, your feedback is greatly encouraged. If you have any questions please send us an email at contactheadinghome@gmail.com.

Q. Where do you ship from?

A. We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.

Q. How long will it take for my items to arrive?

A. It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location. During Covid-19, shipping delays are quite common. Please allow an additional 2-3 weeks to receive updated information on your item. For any questions, feel free to contact us at contactheadinghome@gmail.com. 

Q. How long will it take to receive a tracking number?

A. It will take usually between 5-7 business days. 

Q. Where can I place an order from?

A. You can place an order from any country, we ship Worldwide.

Q. Is shipping really FREE over $25?

A. Yes, shipping is free for all carts that total $25 or over. 

Q. Will I receive a confirmation number when I place my order?

A. Yes, all customers will receive an order number after placing their orders.

Please contact us if you don't receive one within 24 hours. 

Q. Who can I contact if I have a problem with my order?

A. All inquiries can be forwarded to contactheadinghome@gmail.com 

Q. How can I pay?

A. We accept all Major Credit Cards: Visa, Mastercard, and also Paypal

Q. Is Checkout on this site safe and secure?

A. You can be absolutely sure that all purchases here are safe and secure. Check out some of our customer feedback!  

Q. If I enter my email address will you sell my information?

A. NO. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.